Fastest ways to reach us

For most requests, email is the quickest option. Include clear details so the right person can handle it without extra back-and-forth.

If you are reporting a technical issue, add your device type, browser name, and the time it happened. If you have screenshots, attach them.

What to include in your message

• Your name or a nickname (optional, but helpful)
• A short subject line (example: “Broken link on game review”)
• The exact link you are referring to
• What you expected to see vs. what happened
• Your country/region (only if it affects access or legal restrictions)

To reduce risk, do not send passwords, payment card details, or copies of identity documents. If you already sent sensitive data by mistake, ask for removal right away.

Topics we can help with

Gold Megaways focuses on informational content about online slot-style games and related features. You can contact us about accuracy, broken pages, or general questions about the information provided.

We do not provide gambling services and we do not process deposits, withdrawals, or account changes for any third-party platform. If your issue is about a betting account, you will need to contact the operator directly.

Common reasons people contact us

• Reporting an incorrect detail (game features, availability, or screenshots)
• Requesting a link update or removal
• Flagging content you believe is misleading or unsafe
• Accessibility problems (layout issues, text readability, navigation)
• Privacy questions related to data collected through normal browsing

Messages about “guaranteed results” or ways to force outcomes cannot be supported. Any information shared is for informational purposes only, and users are responsible for their decisions.

Safety and responsible use

Online gambling can be risky and is not suitable for everyone. If you choose to use third-party gambling products, set limits and take breaks, and avoid chasing losses.

If you feel pressured, stressed, or out of control, consider seeking support from a trusted local service in your country. If there is immediate danger, contact local emergency help.

Quick safety checklist

• Only use services that are legal in your location
• Do not gamble with money you need for essentials
• Keep your accounts secure with unique passwords
• Be cautious with offers that sound too good to be true

We do not provide financial or gambling services. Any mention of games or platforms is informational and should not be treated as financial advice.

Reports: errors, broken links, and content concerns

If you notice a broken link, missing image, or an outdated claim, send the exact URL and a short explanation. If the problem affects many pages, share at least two examples.

If you believe content is unsafe (for example, it promotes risky behavior or impersonates a brand), describe what you saw and why it concerns you. Include any supporting links so it can be checked quickly.

Copyright and removal requests

If you believe something uses your work without permission, send a message with: the link, what you own, and where the original can be found. If you are acting for someone else, explain your connection.

Do not send private documents. A simple explanation plus public links is usually enough to start a review and respond with next steps.

Privacy and data questions

General browsing may create standard server logs, such as time of access, approximate location derived from IP, and device details. This helps with security, performance, and detecting abuse.

If analytics tools are used, they may collect usage data such as pages visited and time spent. Where possible, data is handled in a way that avoids directly identifying you.

What you can request

You can ask what information may be stored about your contact message, and you can request deletion of that message. To confirm the correct conversation, include the date you contacted and the subject line you used.

Some data may need to be kept for security reasons, such as preventing spam or fraud. If that happens, you will be told what can and cannot be removed.

Request type	Helpful details to include	Typical outcome
Delete a message	Date sent, subject line, sender address	Message removed where possible; minimal records may remain for security
Correct a detail	Link, what is wrong, source for the correction	Content checked and updated if confirmed
Stop replies	Email address used, “no further contact” note	Replies stopped unless needed for safety or legal reasons

For your safety, avoid sending sensitive personal data. Users are responsible for their decisions about what they share in messages.

Third-party platforms and links

Some content may link to external platforms such as game providers, app stores, or operators. Those services run their own rules, pricing, and privacy practices.

If you click out to a third party, review their terms and support options carefully. Any disputes about accounts, payments, or game results must be handled with that third party.

Before you contact us about an external service

• Check whether the issue is with the operator’s login or wallet system
• Look for the operator’s official support email or chat
• Keep copies of receipts or confirmation emails from the operator
• Never share your operator password with anyone

Links and references are provided for informational purposes only. Inclusion of a link does not mean endorsement or a guarantee of quality, safety, or availability.

Response times, limits, and where to send messages

Messages are usually answered within a reasonable time, but response speed can vary due to volume, time zones, and the complexity of the request. If you are reporting something urgent like impersonation or a security risk, mark it clearly in the subject line.

Support is limited to information and content matters. Gold Megaways cannot provide personal financial guidance, cannot verify individual outcomes, and cannot intervene with third-party account decisions.

Contact details

Email: [email protected]
Subject suggestions: “Correction request”, “Broken link”, “Privacy question”, “Removal request”

If you are under the legal age for gambling in your location, do not use gambling services. If you choose to use them as an adult, you do so at your own risk and responsibility.